Issue identification and resolution management with contractors, vendors,

and client engagement participation from DCOPs, Real Estate Services,

Data Center CE Service team.

• Establish the procedure for communication between Microsoft, the

consultant team, Contractors and DC Ops CE team, use reasonable

endeavors to ensure that this procedure is always observed.

• Implement project procedures and use reasonable endeavors to ensure

that this procedure is always observed

• At the offset of your involvement on the project all deliverables and role

requirements will be reviewed with both the Lead project PM and client

program lead to ensure that all client specific requirements and

deliverables are addressed.

• Liaise with the Microsoft team, consultant team and Contractors to

establish, review and regularly update the CMOP register.
Agree and

monitor Risk Mitigation Plans and provide input into quantitative risk

analysis review

• Work with appointed GC and specialist project subcontractors to ensure

correct work methods and installation requirements are adhered to and

ensure that appropriate method statements (CMOPS) are in place and

signed off by the relevant parties in advance of installation

• Liaise with the Microsoft team and establish a structure and procedure for

quality management.
Establish review, approval and reporting procedures

for all handover issues including the reporting of all metrics/burn down

rate of all post-handover issues

• Check the safety policy and processes prepared by the Contractor.
Prepare

recommendations / comments prior to the engagement of the DCops

team.

• Lead the implementation of all key project processes and monitor these

processes, reporting and making recommendations to the client team

• Set up, chair and minute project closeout, campus co-ordination and

CMOPs meeting ensuring that the Microsoft team is fully informed

• Attend and monitor other relevant meetings and escalate any issues that

may arise

• Take regular site walks to promote and observe safety and progress,

report and track any corrective actions through to timely completion

• Assist in the review and assessment of proposed variations in the works

and of any actual or anticipated delays to the progress of the works

• Regularly conduct site inspections and obtain progress and quality reports

• Monitor Live DC closeout works, record and report non-conforming work

and drive the team for follow up, preventative and close out actions

• Coordinate with the client team, consultant team and the contractor on all

snagging activities, including the schedule and stakeholder engagement

• Lead the handover plan, monitor, and track the preparation of

documentation

• Engage with vendors and contractors to ensure efficient closeout of all

issues in a hyper controlled manner

• Manage all required paperwork and sign offs associated with all vendor /

contractor equipment issue closeout

• Presenting to MS Operations where closeout works may impact operating

data centre core operations and ensuring works are fully planned,

coordinated, approved, and meet Operational requirement standards.

• Monitor and report on the progress of remedial works during the

rectification period and the making good of defects ensuring all tracked on

the Microsoft internally native tracking system (Compass)

• Where practicable implement best practice, and lessons learned, across

each project.